The Portal Onboarding Process

Once your organization decides to use Mode as their secure communication option, you can apply by going here. Fill out this simple form and our sales team will contact you to get you going.

Following that communication, your organization's portal will be created and you will receive the initial welcome email which will include a unique link to begin your onboarding.

Follow that setup link and you will be guided through the onboarding journey to complete the setup of your new Mode Portal.


  • Naming your Workspace and accepting the Terms of Service and Privacy Policy

  • Uploading your Logo

  • Assigning your Super Admin account

  • Setting the credentials

  • Setting up the Two-Factor Authentication

Once the above steps are completed, you will be redirected into your Portal and logged in as the Super Admin (don't forget to bookmark the URL).

You will then be able to Create a User's Mode account to start using the Mode app or Create a New Admin account to help with the administrative side of your Portal.

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