How to delete Mode on a User’s device
Mode Portal Admins have the ability to remote delete a Mode account from their Staff's devices if they require.
For example: Bob has Mode set-up on his laptop but he also has that same account linked to his Android device. Let's say Bob loses his Android device, a Mode Admin will probably want to have that instance of Mode deleted from the lost Android device. This is how it's done:
- Access the Users section via the side menu.
- Find the employee's account on the table and open the three-dot menu in the Actions column.
- Select Device management. This will open that employee's Device management table.
- In that table, locate the device we wish to delete and open the three-dot menu.
- Select Delete Mode Data.
- The device will receive the command and wipe all account info. This will return the application to its initial state.