Setting up your Network

To provide high-quality meetings with Mode, you need to set up your network so that Mode can efficiently communicate with the Mode infrastructure.

You should:
  1. Make sure Mode traffic has a short path to the internet.
  2. Avoid proxies, packet inspection, protocol analyzers, and quality of service (QoS).
  3. Measure and optimize latency, bandwidth, and your Wi-Fi network.

STEP 1: SET UP OUTBOUND PORTS FOR MEDIA TRAFFIC

Update your firewalls to allow media traffic to flow to and from your organization:
  1. For audio and video, set up outbound UDP ports 3478 and 19302–19309.
  2. If you want to limit the number of WebRTC ports being used, use the ports specified - the port range is 1024–65535 and the maximum should be greater than or equal to the minimum.
  3. Alternatively, you can limit those ports with your firewall.

The ports are allowed without any IP limitation. If UDP ports are blocked, TCP will be used. However, sustained use of TCP or proxied TCP can degrade overall meeting quality.


STEP 2: ALLOW ACCESS TO UNIFORM RESOURCE IDENTIFIERS (URIS)

Mode needs full network access.
  1. If there are restrictions or filtering policies for users on your network, give network access to the uniform resource identifier (URI) patterns below on this page using port 443.
  2. Domains for API endpoint connectivity: api.mode.io

STEP 3: REVIEW BANDWIDTH REQUIREMENTS

Your network should have enough bandwidth for concurrent HD video meetings, plus additional bandwidth for other needs, such as live streaming. Number of participants, screen sharing, and other factors also affect bandwidth usage.

If your network doesn't have enough bandwidth, Meet lowers the video definition to fit your network's constraints. If your network doesn't have enough bandwidth to support video, Meet will use audio instead.
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.