How to Report an Issue

If you encounter an issue with your Mode app, you can escalate to our support team at any time.

DESKTOP

  1. Go to the avatar icon.
  2. Select ‘Help’.
  3. Select ‘Report Issue’ to submit a support ticket by filling in your type of support/help details and hitting ‘Submit’.

ANDROID & IOS

  1. Go to Settings
  2. Tap on ‘Support’ and then ‘Report Issue ’.

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