How to Report an Issue
If you encounter an issue with your Mode app, you can escalate to our support team at any time.
DESKTOP
- Go to the avatar icon.
- Select ‘Help’.
- Select ‘Report Issue’ to submit a support ticket by filling in your type of support/help details and hitting ‘Submit’.
ANDROID & IOS
- Go to Settings
- Tap on ‘Support’ and then ‘Report Issue ’.